Returns & Exchanges
At freethesheep, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. We ensure a seamless process so you can continue to curate your wardrobe with confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are intact and including the provided packing slip.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
